Privacy Policy

Welcome to Truly Mom!

We respect your right to privacy.

This Privacy Policy applies to your use of www.trulymom.in (the “Website”). It tells you (the customer) what to expect when we collect personally identifiable information about you, and what your rights are concerning the collection of your information.

This privacy policy will apply each time, you visit our website or our application.

It is hereby made clear that once you take the course with us and start using our services, you agree to the terms of the present privacy policy.

About Us

In this Privacy Policy, references to “we” or “us” are to Trulymom Solutions LLP, a company incorporated pursuant to section 12(1) of the Limited Liability Partnership Act, 2008. (LLP Identification Number: AAZ-3472) whose registered office is at Door. No. 14, Thottarayan Kovil Street, Kovaipudur, Coimbatore, Tamil Nadu - 641042, India

Data which will be collected by us

Once you become a part of the Truly Mom family, we will be collecting certain data from you which is directly entered by you on our online platform, such as, your personal information, information regarding the courses you opt for and important data with respect to the third-party platforms we will be connected with, by virtue of you. Such data will include various forms of data.
Apart from the information entered by you, we will be collecting certain data automatically. The same shall be collected through the use of server log files and tracking technologies such as ‘Cookies’, ‘Data Collection Tools’ etc. Such information shall include ‘Usage Data’ such as time spent on our pages by you, number of times our website was visited by you, pages visited, features and services used, etc., ‘System Data’ such as IP Address, device being used, browser, Operating System, etc., and Geographic Data such as your city, geographic co-ordinates, etc. Truly Mom is also authorized to use additional information provided by you about self and your contacts (for Referral programs etc.) in course of engaging with our courses and other services.
When you purchase our product online, you can make the payment by way of Net Banking (Only specific banks) or by way of credit, debit cards and wallets etc. To ensure your security against any online fraud, we will not be collecting or storing any sensitive data pertaining to the card or the card holder.
In order to improve our services and to ensure that Truly Mom is in pace with the needs of the ever-changing demands of the customers, we will keep holding surveys and promotional contests and challenges. In relation to the same, we may invite you to participate in the same and store the data that is provided from your end.
Any data pertaining to any queries raised by you, or any issue or problem reported by you in relation to our services being used by you shall also be stored for the purpose of looking into such issues and resolving the same.

Use of Cookies

Truly Mom uses cookies for the purpose of analyzing how our services are used by you, for giving you a more personalized experience and recognizing you as and when you come back. We also use web beacons for the purpose of measuring the number of times you visit our website and specific pages, your activities on our platform and advertising more efficiently and relevantly.

Data Usage

The data which is collected by us is used for various purposes. Truly Mom uses your data in accordance with the law and aims at ensuring that none of the data gets misused for any illegal purposes. The major role of this data collection is:

To provide the right service/services to you in relation to the course opted.
For timely responses and processing of courses, products and features selected by you.
For timely response to and resolution of your concerns and queries.
For facilitating effective communication to ensure that you are timely informed of the messages, notifications, progress of the course, newsletters and updates in relation to your specific course/courses.
For soliciting the valuable feedback of the users in relation to our services and products.
For developing new products, e-services and other features for more user- friendly access to our products.
For advertisement purposes.
To ensure that the data of the users is protected against any fraud or any other issue.

Sharing of your data

As and when it is required, for the purpose of our website, the data provided by you may be shared with our business partners, analytics, social media providers, promotions and survey providers, etc.

Security

At Truly Mom, your security is of prime importance to us and we make it an endeavor to take all important measures to ensure maximum data protection from our end. Unfortunately, it is not possible to guarantee 100 percent security under all circumstances. Also, to ensure maximum security, we require your co-operation as well. Therefore, do not share your ID and Password with any third person. If you feel there is any suspicious activity going on in relation to your account, inform us at the earliest. We will not be liable for any loss caused because of the delay on your end.

Your Rights

Truly Mom understands how important your data is to you and for this we give you certain rights in relation to the use of your data by us. The user shall have the right to opt out of any event or promotional challenges or competitions being offered by us. You can always reach out to us and make individual requests in relation to the use of your data. However, it shall be our discretion as to how such requests are entertained.

Subscription

Any contents and/or services on the site may be discontinued temporarily/permanently at any point of time with or without any prior notice.

Modifications and Amendments

Truly Mom reserves the right and has the sole discretion to edit, modify, amend, or delete any document, information or other content appearing on the site.

Amendments and Changes in the Privacy Policy and Contact information

Truly Mom reserves the right to modify our contact information and this Privacy Policy from time to time and make such essential modifications as is required according to the need of the hour. It is your responsibility to review the terms carefully from time to time.

Once you continue to use our products and services after such changes have been made effective, it will be deemed that you have accepted all the modifications and changes.

In case of doubt or query, feel free to reach us via e-mail anaswara@trulymom.in

Jurisdiction

Any dispute arising out of any transaction made by you on this website or due to any breach of these Terms of Use shall be subjected to Coimbatore exclusively.

Questions

If you have any questions, concerns, or disputes regarding our Privacy Policy or any other practices of Trulymom Solutions LLP, or your dealings with the us, you can contact us at anaswara@trulymom.in